Privacy Policy

Child Connect Early Learning

Last updated: Feb 2026

At Child Connect Early Learning (“Child Connect,” “we,” “our,” or “us”), we are committed to protecting the privacy and personal information of children, parents, guardians, staff, and website visitors. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with applicable privacy laws in Canada.

1. Information We Collect

We may collect personal information through our website, registration forms, waitlist forms, tour bookings, email communications, and in-person interactions. This may include:

• Parent/Guardian name, email address, phone number, and address

• Child’s name, date of birth, and program of interest

• Emergency contact information

• Health, allergy, or care-related information (when required for enrollment)

• Tour or appointment booking details

• Website usage data (such as IP address, browser type, and pages visited)

We only collect information that is necessary to provide childcare services and communicate effectively with families.

2. How We Use Your Information

Personal information is used for purposes such as:

• Processing registration, waitlist, and enrollment requests

• Communicating with parents and guardians

• Scheduling and confirming tours or appointments

• Providing safe and appropriate care for children

• Improving our programs, services, and website

• Meeting legal, licensing, and regulatory requirements

We do not sell, rent, or trade personal information to third parties.

3. Children’s Privacy

We take children’s privacy very seriously. Any information related to a child is collected only from parents or legal guardians and is used strictly for childcare, safety, and regulatory purposes.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyze website traffic. These tools may collect non-identifiable information such as:

• Pages visited

• Time spent on the website

• Device and browser type

You can adjust your browser settings to disable cookies if you prefer.

5. Sharing of Information

We may share personal information only when necessary and appropriate, such as:

• With regulatory or licensing authorities, as required by law

• With service providers who support our operations (e.g., website hosting), under confidentiality obligations

• In emergency situations where a child’s health or safety is at risk

6. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information from loss, misuse, unauthorized access, or disclosure.

Access to personal information is limited to authorized staff only.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and regulatory requirements.

8. Your Rights

Parents and guardians have the right to:

• Request access to their personal information

• Request corrections to inaccurate or incomplete information

• Withdraw consent where applicable (subject to legal requirements)

To make a request, please contact us using the information below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Child Connect Early Learning
📧 Email: info@childconnect.ca
📞 Phone: +1 604-281-4410
📍 Address: 1305 Taylor Way, West Vancouver, Canada